I recent purchased items that I thought I would need for the hurricane and ended up not needing most of it. Ace Hardware in Aventura Florida refused to refund my money, give me a store credit or purchase something on the spot that I could use. Apparently Home Depot is doing the same thing so said the Manager at Ace Hardware.
I love this place,it is a life saver,most of what I need i get it there.Customer service is awesome, employees always want to help.
I frequent this neighborhood hardware store. The staff are amazing and extremely attentive. I am always greeted upon entering and taken directly by a sales associate to the item/s I am seeking.
This standard of service is rare these days & as a result I use this store for my hardware needs.
They took advantage of the public buying supplies for hurricane Irma - they refuse to give a Store Credit for returns. They lost me as a customer forever. Home Depot and Walmart accept returns without questions.
This is very disturbing and I will never purchase anything from Ace Hardware again.
Worst place ever to shop. First employes had the worst attitude ever. Very rude. No education at all. Very expensive all items are overpriced. The week of the hurracaine I bought couple of items because I was painting my apt. Couple of things didnt use, when I came to return them they said because was in the week previous from the hurracaine I can't return them. Never come over here.
Aventura Ace Hardware is a US Hardware Store based in Aventura, Florida. Aventura Ace Hardware is located at 17811 Biscayne Blvd, Aventura, FL 33160, USA.
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